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With customer expectations during deliveries becoming more and more demanding, businesses need to ensure that these expectations are being satisfied. In order to ensure that deliveries are on time, businesses need to optimize last-mile delivery, but how do they do...

Many factors influence an e-commerce business' success, from ensuring that customers receive the right order and that deliveries occur in the quickest time possible. These businesses also need to meet customer expectations. Software plays a crucial role in meeting...

Recently there have been plenty of changes that have occurred that affected Last-Mile Delivery. One of the most significant and most complicated changes included the coronavirus pandemic as it impacted consumer shopping habits dramatically. Let’s have a look at some...

The eCommerce industry has been growing steadily over the last few years throughout the world. In the African continent, there have been three countries leading in the eCommerce industry: South Africa, Kenya and Nigeria. The eCommerce industry has blown up rapidly due...

There has been an increase in demand for eCommerce businesses as customers have started to embrace online shopping. Customers require an online shopping experience with speedy fulfilment. All these factors have led to companies looking for ways to fulfil last-mile...

Part of creating a profitable e-commerce business requires you to understand how to manage inventory adequately. Having poor inventory management practices can create many challenges for your e-commerce business regardless of the size, customers you target and the...

Africa might be known as the “hopeless” continent by most, but is slowly changing that. Africa is now slowly catching up and becoming the second fastest-growing region after Asia. The continent is known by logistics operators as the land of opportunities and there are...

Sustainability initiatives and going green is something that has been trending for a while. Businesses are trying to minimize the damage that they cause on the planet. Going green also has plenty of benefits for businesses and using Transport Management Software will...

There has never been a time where there has been greater emphasis on reducing costs, maximizing efficiency all while meeting delivery and customer expectations like there is today. 3PLs have become the answer to meeting all these demands as they offer support to the...

Key performance indicators (KPIs) assist you with identifying and defining progress toward business goals. They offer ways to measure how the company has been performing over a specific period of time. Warehouse managers need to keep track of WMS KPIs in order to...

Document management is a challenge for most businesses as it could be difficult to locate the right document you need when you have to go through records with over hundreds of other documents. Not only is this a frustrating task but it can also be time-consuming....

Cyber attacks are something most businesses have to deal with and these attacks have major implications such as financial losses as well as ruining the brand’s reputation. Most companies rely heavily on electronic tools such as e-sourcing and this heavy reliance makes...